Error code

[shayanbrown_558842]

I had redeemed and got a vitality rune with my frags and had it built up to level 5 and used 5 mil credits to open a spot on my cianna and then I got this code error and when it reloaded the spot wasn't opened and the vitality rune isn't there but my frags that I used to purchase the vitality are gone and my coins I used to build it up are gone and my credits I used to open the spot are also gone its on my account on freyr