Hiya sorry to disturb you all but I just started playing about 12 days and was wondering if any of you can help me out
I am at lvl 40 and all I got from haven taven are white heros. Some of my guildmates lower lever than me got gold heros. They told me even if I was not lucky to pick the gold hero if it appears on your deck you can redeem it with your spirit points. the trouble is from day 1 to present my spirit points are at 0 and the gold card did appear in my deck afew times was wondering if I missed out some steps or did it wrongly because I have never have any spirit points before.

Thanks
Adrian