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Thread: [BUG REPORT] Shayd losses her Saint bonus

  1. #1
    Apprentice
    Join Date
    Dec 2013
    Location
    Defiance
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    3

    Exclamation [BUG REPORT] Shayd losses her Saint bonus

    1- Reporter:
    Marcella

    2- What server:
    "8- Wings of Hermes"

    3- Platform:
    ‘PC’

    4- Operating system:
    Windows 7, explorer

    5- Description:
    7th December in the morning:
    Bought Shayd with coins at the Promotion
    Used my Card (bought with Labyrinth tokens a long time ago) to saint her SUCCESFULLY 100%
    7th December in the evening: Saint is gone/lost!!!

    6- Summary:
    I was surprised looking at Shayd today again and seeing the loss of her Saint bonus.
    I had it this morning before...
    Would be nice if I got it back. Thanks in advance.

    Best regards
    M.
    Last edited by Marcella_6536431; 12-09-2013 at 10:12 AM.

  2. #2
    They chance it if lose it lose it

  3. #3
    Apprentice
    Join Date
    Dec 2013
    Location
    Defiance
    Posts
    3
    1. You can't loose at a 100% Chance
    2. would be nice if there would be a more qualitative answer
    3. It is over THREE MONTHs and there is NO Feedback, that's a shame
    4. Do you moderators or else think that I am lying or trying to cheat wit this????

    IT HAPPENED AS I SAID, NO LIE!
    SO PLEASE FIX IT!

    Happy New Year ;-)

    And thanks.

  4. #4
    Lightbringer Wildflower's Avatar
    Join Date
    Jun 2013
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    In your mind
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    769
    The forum can not help you unfortunately. There is no customer service here.
    I hope you filed a ticket, it is the only way to get this issue resolved.
    You can either go through tynon.com and use the tab billingsupport or use the chat tab ingame saying support.
    Here they can do nothing.

    The only other reply we can give you is that it is very unfortunate when things like this happen.
    Good luck with support.

    ~ You are just jealous 'cause the voices only talk to me..~
    ~ There is a crack in everything, that is where the light comes in~
    ~<3~

  5. #5
    Apprentice
    Join Date
    Dec 2013
    Location
    Defiance
    Posts
    3
    Hello Wildflower,
    thank you for that information.
    In other game forums they can help you.
    However sorry that I was getting rude, but no answer in over one month is a bit inconvenient...

    Besides I wrote a ticket and no answer as well...

  6. #6
    Lightbringer Wildflower's Avatar
    Join Date
    Jun 2013
    Location
    In your mind
    Posts
    769
    . No problem, we all get rude at times .
    ALso it was good, it gave me a chance to reply.
    I only check new posts.

    If you don't get an answer, resend a ticket until they do answer you.
    That works best for me at least.

    ~ You are just jealous 'cause the voices only talk to me..~
    ~ There is a crack in everything, that is where the light comes in~
    ~<3~

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