Robbed of my Leader card!!!

[thomas.b.larson_5844794]

I just applied my newly acquired Leader card. I could see it apply, but then my screen went blank, forcing me to refresh. When I came back on - No upgrade and NO leader card! I was totally ripped off! What can I do? I played hours upon hours to gain that card and it just vanished! Tynon needs to treat me better in light of the fact that I have paid quite a bit of money on their site! How can I get this resolved? Very angry about this...

[Riot]

I just applied my newly acquired Leader card. I could see it apply, but then my screen went blank, forcing me to refresh. When I came back on - No upgrade and NO leader card! I was totally ripped off! What can I do? I played hours upon hours to gain that card and it just vanished! Tynon needs to treat me better in light of the fact that I have paid quite a bit of money on their site! How can I get this resolved? Very angry about this...

Open a support ticket to billing. Put in your last order # and transaction #.

Explain the situation and they should resolve it or give you gems.

[Pirate_1360826]

Sometimes it says you were successful when you were not. Happened to be with stars before. The card actually failed, but the game wrongly told you it was successful.