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Thread: Tynon Load Issues

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  1. #1

    Sync your servers Tynon

    Not sure if any Server Admins at Tynon see these threads, or if moderators pick them up and forward, but I am gonna try this once.

    I am in IT with experience at several large global corporations and know a thing or two about how this stuff works.

    I have no logs or anything to review, but it seems fairly clear that there is a general sync issue with the DB systems and the client servers at Tynon. Additionally, when CW is thrown in to the mix, you need to sync data with all of the client servers and the CW or other DB instance and when that attempt is made, things get real fun.

    I have several profiles on different Tynon servers and did a little troubleshooting on this from my end. I found that not one server is on the same time as any of the others, at least, not judging by the game clocks. How can you sync data from multiple servers to a DB when everything has different time stamps? I would think that one of the first things you guys would do is get the servers in time sync. I mean, that is pretty basic stuff there. Are you even running NTP and pointing it to a valid source? From my end, it does not appear that you are. Think that could cause synchronization issues?

    My logic is simply this: You are experiencing DB sync issues across multiple systems, the servers also do not appear to be time synced. Eliminate the time sync problem as a possible source of DB sync issues.

    I don't know if that is the problem, but I suggest that you eliminate that possibility by simply getting NTP running and syncing your servers.

    Just a thought from where I sit far away. Again, no hard data to look at but my significant experience says start with basics and that would include syncing your servers to a valid time source

    Hope this finds its way to the right person and they take a look at this issue.

  2. #2
    Quote Originally Posted by peeceeuser_8066386 View Post
    Not sure if any Server Admins at Tynon see these threads, or if moderators pick them up and forward, but I am gonna try this once.

    I am in IT with experience at several large global corporations and know a thing or two about how this stuff works.

    I have no logs or anything to review, but it seems fairly clear that there is a general sync issue with the DB systems and the client servers at Tynon. Additionally, when CW is thrown in to the mix, you need to sync data with all of the client servers and the CW or other DB instance and when that attempt is made, things get real fun.

    I have several profiles on different Tynon servers and did a little troubleshooting on this from my end. I found that not one server is on the same time as any of the others, at least, not judging by the game clocks. How can you sync data from multiple servers to a DB when everything has different time stamps? I would think that one of the first things you guys would do is get the servers in time sync. I mean, that is pretty basic stuff there. Are you even running NTP and pointing it to a valid source? From my end, it does not appear that you are. Think that could cause synchronization issues?

    My logic is simply this: You are experiencing DB sync issues across multiple systems, the servers also do not appear to be time synced. Eliminate the time sync problem as a possible source of DB sync issues.

    I don't know if that is the problem, but I suggest that you eliminate that possibility by simply getting NTP running and syncing your servers.

    Just a thought from where I sit far away. Again, no hard data to look at but my significant experience says start with basics and that would include syncing your servers to a valid time source

    Hope this finds its way to the right person and they take a look at this issue.
    One of the CS reps look at this thread though he's not online atm. Thank you for the input!

  3. #3
    Quote Originally Posted by peeceeuser_8066386 View Post
    Not sure if any Server Admins at Tynon see these threads, or if moderators pick them up and forward, but I am gonna try this once.

    I am in IT with experience at several large global corporations and know a thing or two about how this stuff works.

    I have no logs or anything to review, but it seems fairly clear that there is a general sync issue with the DB systems and the client servers at Tynon. Additionally, when CW is thrown in to the mix, you need to sync data with all of the client servers and the CW or other DB instance and when that attempt is made, things get real fun.

    I have several profiles on different Tynon servers and did a little troubleshooting on this from my end. I found that not one server is on the same time as any of the others, at least, not judging by the game clocks. How can you sync data from multiple servers to a DB when everything has different time stamps? I would think that one of the first things you guys would do is get the servers in time sync. I mean, that is pretty basic stuff there. Are you even running NTP and pointing it to a valid source? From my end, it does not appear that you are. Think that could cause synchronization issues?

    My logic is simply this: You are experiencing DB sync issues across multiple systems, the servers also do not appear to be time synced. Eliminate the time sync problem as a possible source of DB sync issues.

    I don't know if that is the problem, but I suggest that you eliminate that possibility by simply getting NTP running and syncing your servers.

    Just a thought from where I sit far away. Again, no hard data to look at but my significant experience says start with basics and that would include syncing your servers to a valid time source

    Hope this finds its way to the right person and they take a look at this issue.
    replying to this mostly cause I want it to be put up there again because it is simply so intelligently put and also a real suggestion for trying to solve some of the major issues tynon are having!!
    and considering that every few days you're logged out because "failed to sync to server" - it really seems like a bulls eye hit to me
    well done peeceeuser!! I hope (as you said) your message finds it way to the right people so they can try to actually fix the problem.

  4. #4
    Forum Moderator Morgan le Fay's Avatar
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    Quote Originally Posted by peeceeuser_8066386 View Post
    Not sure if any Server Admins at Tynon see these threads, or if moderators pick them up and forward, but I am gonna try this once.

    I am in IT with experience at several large global corporations and know a thing or two about how this stuff works.

    I have no logs or anything to review, but it seems fairly clear that there is a general sync issue with the DB systems and the client servers at Tynon. Additionally, when CW is thrown in to the mix, you need to sync data with all of the client servers and the CW or other DB instance and when that attempt is made, things get real fun.

    I have several profiles on different Tynon servers and did a little troubleshooting on this from my end. I found that not one server is on the same time as any of the others, at least, not judging by the game clocks. How can you sync data from multiple servers to a DB when everything has different time stamps? I would think that one of the first things you guys would do is get the servers in time sync. I mean, that is pretty basic stuff there. Are you even running NTP and pointing it to a valid source? From my end, it does not appear that you are. Think that could cause synchronization issues?

    My logic is simply this: You are experiencing DB sync issues across multiple systems, the servers also do not appear to be time synced. Eliminate the time sync problem as a possible source of DB sync issues.

    I don't know if that is the problem, but I suggest that you eliminate that possibility by simply getting NTP running and syncing your servers.

    Just a thought from where I sit far away. Again, no hard data to look at but my significant experience says start with basics and that would include syncing your servers to a valid time source

    Hope this finds its way to the right person and they take a look at this issue.
    One of uCool's other games, Evony is having problems too. Usually when these things happen it's down to the database centres located in Vegas. If they go down so does Tynon, Evony and any other MMO that passes through them.

    The database centre isn't owned by uCool. So they are reliant on those guys to fix the issues before they can get the servers back up and running.

    Now uCool may have found another database centre and my knowledge could be out of date but this is usually the cause of the down times.

    Forum Moderators are volunteers and are unable to fix in game problems

  5. #5
    Quote Originally Posted by Morgan le Fay View Post
    One of uCool's other games, Evony is having problems too. Usually when these things happen it's down to the database centres located in Vegas. If they go down so does Tynon, Evony and any other MMO that passes through them.

    The database centre isn't owned by uCool. So they are reliant on those guys to fix the issues before they can get the servers back up and running.

    Now uCool may have found another database center and my knowledge could be out of date but this is usually the cause of the down times.
    Good explanation. I'm very familiar with Evony's issues. Also familiar with the Dev's not getting there own act together, and just pumping out servers, and ignoring in game issues as well. They pretend to fix some issues, while other major issues go unanswered.

  6. #6
    Understood and thank you for the reply. I manage multiple outsourced infrastructure providers around the globe in my current role so I know how this can be. If uCool is a major customer and makes a technical suggestion such as I made, they will listen.

  7. #7
    Quote Originally Posted by peeceeuser_8066386 View Post
    Not sure if any Server Admins at Tynon see these threads, or if moderators pick them up and forward, but I am gonna try this once.

    I am in IT with experience at several large global corporations and know a thing or two about how this stuff works.

    I have no logs or anything to review, but it seems fairly clear that there is a general sync issue with the DB systems and the client servers at Tynon. Additionally, when CW is thrown in to the mix, you need to sync data with all of the client servers and the CW or other DB instance and when that attempt is made, things get real fun.

    I have several profiles on different Tynon servers and did a little troubleshooting on this from my end. I found that not one server is on the same time as any of the others, at least, not judging by the game clocks. How can you sync data from multiple servers to a DB when everything has different time stamps? I would think that one of the first things you guys would do is get the servers in time sync. I mean, that is pretty basic stuff there. Are you even running NTP and pointing it to a valid source? From my end, it does not appear that you are. Think that could cause synchronization issues?

    My logic is simply this: You are experiencing DB sync issues across multiple systems, the servers also do not appear to be time synced. Eliminate the time sync problem as a possible source of DB sync issues.

    I don't know if that is the problem, but I suggest that you eliminate that possibility by simply getting NTP running and syncing your servers.

    Just a thought from where I sit far away. Again, no hard data to look at but my significant experience says start with basics and that would include syncing your servers to a valid time source

    Hope this finds its way to the right person and they take a look at this issue.
    Personally I wished they would demote their brother-in-law who is their IT tech and hire you peeceeuser_8066386

  8. #8
    Quote Originally Posted by peeceeuser_8066386 View Post
    Not sure if any Server Admins at Tynon see these threads, or if moderators pick them up and forward, but I am gonna try this once.

    I am in IT with experience at several large global corporations and know a thing or two about how this stuff works.

    I have no logs or anything to review, but it seems fairly clear that there is a general sync issue with the DB systems and the client servers at Tynon. Additionally, when CW is thrown in to the mix, you need to sync data with all of the client servers and the CW or other DB instance and when that attempt is made, things get real fun.

    I have several profiles on different Tynon servers and did a little troubleshooting on this from my end. I found that not one server is on the same time as any of the others, at least, not judging by the game clocks. How can you sync data from multiple servers to a DB when everything has different time stamps? I would think that one of the first things you guys would do is get the servers in time sync. I mean, that is pretty basic stuff there. Are you even running NTP and pointing it to a valid source? From my end, it does not appear that you are. Think that could cause synchronization issues?

    My logic is simply this: You are experiencing DB sync issues across multiple systems, the servers also do not appear to be time synced. Eliminate the time sync problem as a possible source of DB sync issues.

    I don't know if that is the problem, but I suggest that you eliminate that possibility by simply getting NTP running and syncing your servers.

    Just a thought from where I sit far away. Again, no hard data to look at but my significant experience says start with basics and that would include syncing your servers to a valid time source

    Hope this finds its way to the right person and they take a look at this issue.
    Wanted to bump this up again, since it sounds like it might be important.
    Other than that, wanted to say that this thread is hilarious to read. Probably more fun than the game. Completely lost it at "And you grammar skill are less than proficient".

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