I started a guild in this game, I paid real money to get VIP status - as I am sure many others have. I enjoyed this game. The server goes down, okay it happens, they compensated us and sent out an e-mail saying they are giving us millions of coins and credits - reality was much less, okay, now I feel a loss of time was not compensated, but I continue to play. Then the server goes down again, they insult us with less than a feeble compensation and did not fix the problem, because here we are again without the servers working. If this next time - they send out a foolish compensation, or none at all, I will be relinquishing my guild and saying good bye to all. A faulty service is not worth spending time and money on. An intelligent marketing person would grant a thoughtful compensation package.