Quote Originally Posted by ladyash1974_9750695 View Post
When someone accepts a position as moderator of a company forum they become representatives of that company whether they are paid or not. Taking the heat is part of that. This is something they should have considered before accepting the position. But it seems they want the power but not the problems. Tough luck.
While you are right, it STILL does not give anyone to treat them the way they are being treated - they have as much info as you do, and basic respect for people should not be negotiable just because they happen to moderate the forum of a company you are pissed at.

Tynon does not talk to them in the same way they do not talk to us