Tynon Load Issues

[Morgan le Fay]

no one is seeking customer service or support here! are you delusional? clients/customers are mad and are complaining here. they are not looking for service or advice, they are blowing off steam because this is not the first time it happened. it also only seems to happen during CW, banishes or other activities we are doing here.
on most servers was a banish going on, that means today no rewards, no rep and additionally as if that wasnt bad enough, tomorrow its small baal time on all the servers who couldnt kill him in time.
we are here to express our frustration and not to seek your pitty or the attention of the chat-bot they call stanley who is providing the illusion of customer service (rather bad at it too, if you was wondering).

but the ONE thing that everyone is expecting and no one getting is a comment from dawnseeker.
just a small post, takes 2 minutes to type up, telling us a "sorry" and giving an estimate on how long it will take to fix 30min, 2hrs, 8 hours, a day... anything vague as an official statement could channel so much anger and avoid people from getting mad at the game makers.
that is customer server and that is the only RIGHT thing to do

But asking for customer service equates to customer support, so you've just contradicted yourself.

No offence but I did find that rather funny.

[Riot]

ANY E T A on when the servers will be back up? Can the rep at Tynon post a status for the customers?

Why no information?

[Estrella_7311396]

They dont replace any of it. Last crash in December i had just opened up cloak plans and went all-in on Baal. Didnt even get to hit him once and i never saw those gems again. And today my guildmate got to miss out on 1k gem stakes. You can count on her never seeing any of those. And nobody is going to care.

I believe you are mistaken - your friend will care I think, and maybe also you...

[ladyash1974_9750695]

Whenever these morons do anything we have the same problem. The Tynon devs must have negative IQs to not realize this and just keep on doing what they do to break it. In any real IT shop if the same problem kept on occurring and the devs just let it happen every time, the devs would be on their bikes. This is not rocket science, it is standard development but obviously Tynon in their greed employ those devs who are not employable anywhere else because they are cheap.

[Chaebol]

OMG all my heroes fused into this all powerful CAPTAIN WART!! He destroyed everyone, even some NPCs, wreaked havoc to entire aerie! Best part of it is I keep on upgrading him and never fails, like a GOD MODE!...

[antontyme_2563299]

With all these black outs and stupid upgrades that are useless....why not make some changes to this game that actually matter? Im about on my last straw with this site....i hope they get a virus....everyones info gets leaked or hacked and they have massive lawsuits filled against them....never played on a site that has black outs every month...and im not going to start now....good luck with this game and everyone who plays is wasting their lives away playing a game that is a joke!!!

[mike14004_9171879]

i'm down too evry time they open a new sever we go down you would think they would fix what they first before opening more servers.

[jrrtolley_7332441]

No reps from Tynon are available. Same as their other game Evony.

Morgan will keep defending them, thats why they made her forum mod. But, knowing these people from years of Evony experience, they will do nothing but take our money. Because thats all that matters to them.

[WhoreChild]

I believe you are mistaken - your friend will care I think, and maybe also you...

Obviously I care about it. You care about it. And 141 pages of player posts seem to care about it. I believe you want to seem correct. Now go look through all of those 141 pages and look for an official Tynon rep taking three minutes out of their day to reassure us. You are not going to find it. Thusly It is quite easy to see none of them care. Whose team are you on user?!

[MadMoxxi_1250562]

I just hope its fixed before I get back from Dairy Queen lol