On later research, I discovered that I had less that 40,000 coins. Since I didn't have enough I couldn't get the rune or fragment. Once I had amassed 40,000 coin I pressed the advanced rune keeper and the 40,000 coin was paid, and I got the "synery Rune" and the Rune fragment. I thought the 200 gems was in lieu of the fee. I just gives you the chance at it. The next time you pay the coins, is when you actually get the stuff. But I had already made a complaint about the general issue of the rune keeper.

So Now you pay your 200 gems, then on top of that you get to pay the 40,000 and you primarily are buying a rune fragment ( which rarely ever show up I spent over 80,000,000 coin in one afternoon and got zero rune fragments, 2 walls that I don't need and a Partisan that I don't need)the rest were either junk, or low level ones that I just combined with others) Now just about every rune I have on my main 6 characters, has 15,000 + experience.

BUt my other point was that for 200 gems I could get more stuff than I got. Just was doing tests for this 200 gems I spent per attempt, I have done it 6 times across several servers, I got the 6 Rune fragments, and 4 synergies (+1500 Exp), and 2 extra fragments. My conclusion I haven't gotten anything useful for the price no (hundred fragment) high level runes, no (20 fragment ) mid level runes, no (5 fragment) low level runes. none of the lower level runes or the lowest level runes.

But in any case the problem is solved. i did get the rune fragment and rune just had to spend 40,000 coins for them.