Tynon's CS is way better than Evony's.

Can't even compare.

Turnaround time for tickets there were days and weeks counting.

In Tynon, if you word your ticket well with complete information, a reply (not canned) is expected within 1-2 days only.

Most of the time, those players who don't receive replies to their tickets, or get canned replies, don't word their issues that well. They just rant out without having an open mind in trying to help fix the game.