Justice RELIC in Bank Disappeared

[Riot]

I embedded gems into the justice Relic in my bank to save space in my inventory and the relic is still showing up in my Black Smith, but it disappeared from my bank. It is no on any of my other alts.. and there is now an empty slot where the relic used to be in the bank. I had crafted this for future 2nd backup hero formation.

Who can help me resolve this? I placed a ticket 4 days ago and no one has yet to respond to me. This seems to be some DB issue.

I am still able to embed and remove my gems from the justice relic via my Black Smith, but it is no longer visible to equip.

[mattp169]

ok heres a trick we found on server 1

Find a hero that is not in your formation
That has no equipment on it
and have no other equipment showing in inventory
now add that hero to formation
you get that pop up that the hero needs equipment
Click the button
it will equip it with any available equipment in inventory which HOPEFULLY is your missing relic.

[Riot]

ok heres a trick we found on server 1

Find a hero that is not in your formation
That has no equipment on it
and have no other equipment showing in inventory
now add that hero to formation
you get that pop up that the hero needs equipment
Click the button
it will equip it with any available equipment in inventory which HOPEFULLY is your missing relic.

That does not seem to work when your equipment is in the and not in your inventory...

[Riot]

I need someoen to please help me with this. A justice relic was hard to craft as is. It is showing in Black Smith, but no where to be found in my bank!

PLESE can someone help me? I even opened a ticket a week ago. No response.

[mattp169]

I wish i could help more cuz that succks
I would update your ticket HOURLY
with words like charge back

Worked for me after 42 updates to a ticket to finally get it resolved

[Riot]

did that..... will keep doing it.

[Herby]

Transfer all the items in your bank into your inventory one by one.

Your missing Relic is "under" one of them.

[Riot]

Transfer all the items in your bank into your inventory one by one.

Your missing Relic is "under" one of them.

I moved all of the things in my bank to inventory. Still not showing up.

Also I refreshed.. still not here.

This is a bug in the system that has to be addressed by the DEV team.

[Riot]

Does any support people check this forum?

[Kruize]

They don't check the forum, a ticket is your only option.

I know of gear hiding under other items temporarily, never heard of an item just disappearing though.