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Thread: Customer Service

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  1. #10
    Forum Moderator Morgan le Fay's Avatar
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    Quote Originally Posted by kaisim_2492829 View Post
    to the forum moderators: 2 star
    some seem to be doing ok while others seem to get too involved and opinionated. (note: if your job doesnt involve giving an official "tynon" opinion then dont take sides and make it look like you do)

    to the forum itself: 1 star
    all it is at this point is a message board where some players leave their (sometimes valuable) opinion. i go to general all the times and to tavern once in a while, all the other places on the forum i gave up "checking out" a long time ago. to improve this i would like to see the patchnotes given in game updated and posted on the forum in the appropriate section AND updated if something changes.
    This thread is about Customer Support, not how good the moderators or the forum is. It was never designed to be where Customer Support issues are dealt with.

    As for moderators having opinions we're entitled to them as much as anyone else. Whether you or anyone else agrees with it is down to you. I might not always agree with other members have got to say but I always respect their opinion regardless of the unpleasant comments I may get for disagreeing with them. With your comment 'being too involved and opinionated' aimed at us I have to say I find it slightly patronizing, I'm damned if I do participate and damned if I don't. If you'd ever been a mod you would understand.

    This job doesn't come with a rulebook and we learn as we go along, we're not perfect.
    Last edited by Morgan le Fay; 02-11-2014 at 06:38 PM.

    Forum Moderators are volunteers and are unable to fix in game problems

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