Customer Service

[Morgan le Fay]

and for exactly that reason, in my opinion they should not be taking any sides, like defending tynon devs or saying they discussed something "for hours and came to the result that it would not be an exploit"... things like that imply that moderators do work together with dawn, developers and whoever got something to say.
so all i am saying is that it is a thin line between staying neutral and taking someones side and make it look like they do provide customer service

Who's taking sides?

I'm beginning to wonder that too....

Ok let's get back on topic...this thread has nothing to do with the moderators or their performance. Like I said before if you want to talk about that...make your own thread :P. Let's keep talking about Tynon's official CS.

True Drth, but this is the dangerous territory you wade in to when you create these threads. However, regarding CS I seriously can say I've never needed them and therefore it'll be inaccurate to have an opinion.

Just remember:

The moderators are players also. And they have the right to voice their own opinions about things.

CS cannot fix everything, but they will try. Give them enough details and time, and most often than not, the issue will get resolved.

Cursing and ranting will not get an issue resolved.

^Good point.

I just want to say,
I positively love the mods and they know it

Now everyone back off the mods, I am the only one allowed to give them a hard time.
Why? Cuz I said so.

I've been neglecting my duties recently.....now where's my whip.