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Justice
I would give them a 3. They did fix most all of my issues or working to get them resolved. The fact they do not have phone support, and that it takes multiple days to get response in some occasion is an issue. Especially when things happen that is preventing you from doing anything that day. You are kind of stuck trying to solve your own problem for a few days until they get to you. I wish they had live GM support. But I know this is expensive to do.
I have had things restored, gems returned, and issues fixed or being fixed as we speak.
But this game has so much potential only if it had a few more in game support folks. I would pay subscription to support more GM's.
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