I have been trying to get onto the game that i started yesterday and every time i do it says server disconnected when it gets through loading up from log-in and i even made another account to test out the same to see if it was somebody or a misshap but i checked out the 1 page that lets you know if it is just me or your servers and every time it says just me so somebody on your game is hacking other players how do you prevent that from happening on here and can you recover my character for me please?