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Thread: 20 gems lost in a second

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  1. #1

    Angry 20 gems lost in a second

    hi tynon admins/forum owners, i was trying to go into the labyrinth, but it said i didnt have enough stamina, i saw something pop up with a stamina emblem on it, so i clicked it to see if i would get to some shop or something were i could buy some extra stamina, not that i was gonna buy it, but i am new to the game so i am curious for everything, than i see it automatically drained me of almoste half the gems i had (only just) bought because there wasnt a pop-up like there would normally be when you like skip qeues, so it took the 20 gems from me without autorisation

    i would really like to be refunded and please drain the stamina, cause this would be a $2+ joke which isnt funny, and than to think i was planning to buy more gems, this is pity

  2. #2
    Ironheart Rednaz's Avatar
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    Quote Originally Posted by jean_97_1062971 View Post
    hi tynon admins/forum owners, i was trying to go into the labyrinth, but it said i didnt have enough stamina, i saw something pop up with a stamina emblem on it, so i clicked it to see if i would get to some shop or something were i could buy some extra stamina, not that i was gonna buy it, but i am new to the game so i am curious for everything, than i see it automatically drained me of almoste half the gems i had (only just) bought because there wasnt a pop-up like there would normally be when you like skip qeues, so it took the 20 gems from me without autorisation

    i would really like to be refunded and please drain the stamina, cause this would be a $2+ joke which isnt funny, and than to think i was planning to buy more gems, this is pity

    Hey buddy sorry that happened to you, chalk it up to a learning experience because chances are you will not be getting those gems back. Don't let this sour your experience on the game, look at the bright side now you have more stamina to go level up with ^^!

    Realistically this is something that should be addressed but it is one of the few things that doesn't give you a pop up letting you know it's going to cost you gems however, the beginner's rewards quests (all 7 days) is going to be giving you a ton of gems if you complete the requirements daily so while you lose those 20 gems now you will be getting a lot back over the next couple of days.
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  3. #3
    i thank you for your kind words but this doesnt solve the problem, people that didnt loose 20 gems will also get those low lvl gem rewards, though i payed for these, and i lost them over a glitch ( i think) and i demand either a refund or that there will be a pop-up so my fellow tynon players wont get this treatment.

    i think i made my demands clear, up to you to do something with it.

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