i thank you for your kind words but this doesnt solve the problem, people that didnt loose 20 gems will also get those low lvl gem rewards, though i payed for these, and i lost them over a glitch ( i think) and i demand either a refund or that there will be a pop-up so my fellow tynon players wont get this treatment.

i think i made my demands clear, up to you to do something with it.