Contact support would be your best bet. On Tynon.com main site click on support and submit a ticket.

Quote Originally Posted by katana.remodelers_7342896 View Post
Hello, began
I have been off Eye of Horus server since before The Mergers began. Because I got tired of the Dominate Guild. I just tried logging on and was directed to create a Character screen. My character on that server was VIP 4 and Lv 65. Has anyone else lost their characters and if so how do you get them back. It should be on server Archive.