1000 Gems Prize missing

[Kayrius_8306217]

Hi,

Just defeated Pheonix not 10 mins ago. He was holding 1000 gems but I didn't get any prize. Please advise whats the problem, thanks.

Rgds
Kayrius1000gems lost (640x360) (320x180).jpg

[Kayrius_8306217]

Heres the format.

[BUG REPORT] 1000 Gems Missing

1- Reporter:
Kayrius

2- What server:
Psalms of Cameirus

3- Platform:
‘PC’

4- Operating system:
Windows

5- Description:

Just defeated Pheonix not 10 mins ago in Fire Realm. He was holding 1000 gems but I didn't get any prize.

6- Summary:
I didn't get my 1000 gems.

7- Upload a file:
refer to first post.

[Andy]

If some one else had already stolen the stakes and there were recovered, they can not be stolen again. This could be why you did not get anything.

If this is not the case use the Support tab in the game Chat to open a ticket. Make sure you include the server and your game name in that server in the information provided. Be as specific as possible including the approximate date and server time when it happen. If you have any evidence, such as screen captures, attach it to the ticket.

[Dawnseeker]

Stakes can only be stolen once if they original owner recovers them. Sounds like what happened here.