Quote Originally Posted by Arma_4332056 View Post
If you didn't know, hero cards are also not a shuffle, with 2 oranges out of 5, you open 3 with 60 gems and you still dont get it, as many times you try. We've also spoken to support in that matter, they have replied that it has very small chance and has nothing to do with shuffling

Hero skill scrolls do appear, but have no "on hover" description, nor did anyone ever got one (if you think more about it, the variety skills are also random, like last moment made-up update)

Source: tons of cash
I did know about the shuffling, I was just using it as an example. When you shuffle you will get something rather than discussing predetermination. As for not seeing what hero skill you win, again that's random. The game will award you either a Sweeping Slash, Gutshot, Savagery or Dervish Attack. I think the point is you won't know what skill scroll you've won (if you win it) until you claim it.

I can't see how not seeing what it is before you both win and claim a skill scroll is a problem.