lost my 99 tokens

[rowenna12_9242007]

5 says ago i lost 99 tokens , 32 speakers and not sure if some mats too, was checking the forum if anyone else had that issue and how it got solved, all i see is ppl loosing stuff and waiting 3-4 weeks for single reply from a support, and what a reply , they reply u something like: check ur lab shop token count , like WTH, waited 5 days to get this reply? who doesn't doublecheck lab shop token count before opening a ticket? ok forget that 1 , u recheck lab shop screenshot and upoald it and write 5-6 more tickets , takes u 4-5 days more and no reply, like ok 99 tokens are hard to get , u need more than 10 days to collect those , and im not gonna get over it and forget about them , whats taking so long to investigate about missing stuff and give them back to players? my guidy has same problems , but not tokens missing , it was gems , now its been 1 month and ZERO reply , is this how support and ticket works in this game? i use to play World of warcraft , any player opens ticket max time u wait for a reply is 2 hours, sometimes u get instant chat window from a Gm to help u , im not asking for instant reply , but 5-6 days is toooo lonnnngggg .....