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Thread: lost 99 tokens

  1. #1

    lost 99 tokens

    a Moderator advised me after a chat in forum to give some detailed info it may help support to solve my lost 99 tokens issue.
    my account name is Rowenna , i play in thunder of zeus server, realm name Light, guild name philosophy, on march 24 1:00 am server time i logged off the game with 115 tokens, next day 9:30 am server time logged in to play the WB cerb, 10:20 am , right after cerb boss down i received lvl 2 topaz socket along with coins credits... regular awards, the topaz was in my inventory , the last 34th/50 spot, 33rd and 32nd items were the tokens and speakers , i clicked sort all button the topaz jumped to the 1st page in my inventory right next to the lvl 1 topaz, leaving 2 empty spots (boxes)the 32nd and 33rd spots, coz the 34th spot were the 16 tokens, 32nd and 33rd were 32 speakers and 99 toekns, i re clicked sort all showed me 32/50, start searching whats missing it was tokens ans speakers.
    on 15 or 16 march i purchased justice spirit plan from lab shop, that was my last purchase by tokens till today, from 15 march to 23 march i played 4 labyrinth/day, collecting 11-13 tokens/day, from 36-38 labs, total 115 tokens. On 24th morning had 16 tokens , which is impossible.
    hope this detailed info help u guys to find my stuff back , coz the disappearing thing happened at 10:20 am 24th of march, after WB cerb.

  2. #2
    Forum Moderator Morgan le Fay's Avatar
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    You need to contact Customer Support as the forums are not the best place to report in game issues. If you have a ticket open for more than 7 days PM Dawnseeker your ticket number with a detailed account of your problem and he may look into it for you.

    Since you have already an active thread I will close this one.

    Forum Moderators are volunteers and are unable to fix in game problems

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