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Thread: Lost Gems

  1. #1
    Lightbringer TrueGod's Avatar
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    May 2013
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    563

    Question Lost Gems

    Hello

    I need help with lost items i won 1k gems in the arena then its started laggging bad and booted me for around 20 min then when i was able to log back in for some Odd reason 400 gems where taking from me i have no mail of being attck from no one and i have not purchase nothing or upgraded nothing couse i never had the time to do it i was booted like 3 mins after winning them gems in the arena can a admin or someone help me with my lost gems thank you

  2. #2
    yes many players have lost gems, it first started with gems won in the arena,when you get the hole in programing{bug}it starts to spread into any time you use gems
    im sure the more people that report it the faster it will be fixed and the gems replaced

  3. #3
    i had 100 gems in the arena and 7 mins until i got it they changed to experience

    i don't care what happened or what kind of bug u have in your programming fix this

  4. #4
    Also having gems for lvl up awards disappearing. Hit lvl 60 and you get a hero card and 60 gems then game lagged froze and I rebooted/refreshed now no leader card or 60 gems BUT I'm still a lvl 60. It's glitches like these that need to be address. If you win it and are AWARDED "whatever" gems, scripts, cards, coins I dont care what the award is it need to be given and also not taken back.

  5. #5
    We're aware of this bug where sometimes certain things disappear on refresh. We're working on it.

  6. #6
    why has no one answered my message about this from a few weeks ago? I won 1k gems as well emailed dawnseeker and use the contact us button and no reply. why do we not get the gems back or at least the $88 credit towards use on the game since that is what it would cost us to buy them. I am tired of no one getting back to me when I have a real issue and then you expect us to beta test a game for you. you are making a name for yourselves and it is not a good one.

  7. #7
    Lightbringer TrueGod's Avatar
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    May 2013
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    Quote Originally Posted by momentumtoledo_1107641 View Post
    why has no one answered my message about this from a few weeks ago? I won 1k gems as well emailed dawnseeker and use the contact us button and no reply. why do we not get the gems back or at least the $88 credit towards use on the game since that is what it would cost us to buy them. I am tired of no one getting back to me when I have a real issue and then you expect us to beta test a game for you. you are making a name for yourselves and it is not a good one.
    Momentumtoledo they said many of times they working on the DISAPIER GEMS and items many of times but remember its a beta we are the test players i lost many of items and gems more then u i bet but its a risk i take then i report bug and they work on it


    and thank you dawn
    Last edited by TrueGod; 06-07-2013 at 05:20 PM.

  8. #8
    Hopebringer JULEZ's Avatar
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    May 2013
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    Hello I lost Gems today it showed I wont them in arena and showed i had them but when i refreshed they were taken back can u please fix this it is becoming a problem

    thank you

    Julez

  9. #9
    today i took gems from a player in the arena and it was 15 mins to the cool-down finished and they just disapeared.
    i didn't change anything and nobody attacked me, nor did i refresh. they just vanished.

  10. #10
    Apprentice
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    May 2013
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    Gauntlet
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    17
    I Also lost 100 gems that I won in the arena. logged out and when I logged back in they were gone.

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