Quote Originally Posted by Dawnseeker View Post
We discovered the cause of this problem and the fix for this issue is in the next patch. Please note: purchased Gems are not disappearing. Its only happening with Gems that are awarded through random activities, so we won't be doing any replacements or reimbursements.

If you purchased Gems and had them disappear, that is a separate issue and you should contact support and they will investigate and replace any purchased Gems that are lost. However, as for as we can tell this is not happening to anyone.
to keep it short.. i disagree with your decision not to fix what we should have gotten..