Guild vanishing

[DarkAzura]

this will b fixed or i will b charging back 4 my guild contributions of 260 gems 200 first day 15 each consecutive day i had not claimed as i was saving 4 tech win win and our guild had not lvl'd up so someone who is an administrator better get in touch with me i am Knives on the hammer of thor sever light realm vip 5 and i have paypal and i know how 2 use it

thank u Jupitor

[Theora]

I know the leaders of Potentia. They know what they are doing and are as knowledgeable as anyone can be since this is such a new game. I urge the devs to look into this ASAP! This has happened to them, it could happen to any of us.

Thank you!

Theora
Fire Realm
VH - iDeadly

[DarkAlice]

Thanks for that Theora. the iDeadly crew is the bomb on Fire Realm.. Would hate to see this happen to anyone else. Hope it does get resolved quickly .

DarkAlice

was just informed by a VIP3 he lost 30 gems and over 600 contributions when Tynon evacuated our guild.. Dawn should i have them turn in reciepts or are you guys gonna do your best to fix this issue for us.. (I understand it takes time but let us kwo you have someone working on a solution. That would smooth a lot of ruffled feathers).. Appreciate a place to voice issues still

[TrueGod]

Nice Sig dark alice

[DarkAlice]

thanks

[Boroeast]

Thanks for that Theora. the iDeadly crew is the bomb on Fire Realm.. Would hate to see this happen to anyone else. Hope it does get resolved quickly .

DarkAlice

was just informed by a VIP3 he lost 30 gems and over 600 contributions when Tynon evacuated our guild.. Dawn should i have them turn in reciepts or are you guys gonna do your best to fix this issue for us.. (I understand it takes time but let us kwo you have someone working on a solution. That would smooth a lot of ruffled feathers).. Appreciate a place to voice issues still

Don't double post, instead edit your previous post.

I suggest you to tell your friend to make a support ticket on the Billing department and wait for answer from them regarding his lost gems.

[Jupitor]

Don't double post, instead edit your previous post.

I suggest you to tell your friend to make a support ticket on the Billing department and wait for answer from them regarding his lost gems.

I'm assuming the gems lost were part of a guild contribution made that was lost when the guild was evacuated.

[Boroeast]

I'm assuming the gems lost were part of a guild contribution made that was lost when the guild was evacuated.

Ooh,I misread that :/

[DarkAlice]

yes.. it was and did not know about being able to edit.. will do in future.. well to add more info but yes i will do

[DarkAzura]

Don't double post, instead edit your previous post.

I suggest you to tell your friend to make a support ticket on the Billing department and wait for answer from them regarding his lost gems.

i also suggest that u give a time limit 4 them 2 rectify the situation. i gave 5 day time window 4 it 2 be fixed b4 i charge back my losses. this is a suggestion and may result in being banned from the game idk. i hope they get back 2 me soon. we will see.....