Quote Originally Posted by DarkAlice View Post
Thanks for that Theora. the iDeadly crew is the bomb on Fire Realm.. Would hate to see this happen to anyone else. Hope it does get resolved quickly .

DarkAlice

was just informed by a VIP3 he lost 30 gems and over 600 contributions when Tynon evacuated our guild.. Dawn should i have them turn in reciepts or are you guys gonna do your best to fix this issue for us.. (I understand it takes time but let us kwo you have someone working on a solution. That would smooth a lot of ruffled feathers).. Appreciate a place to voice issues still
Don't double post, instead edit your previous post.

I suggest you to tell your friend to make a support ticket on the Billing department and wait for answer from them regarding his lost gems.