The fact that a mod accepts Heaven's Palace as being "rigged", and needs "rigging" shows that something was being abused and exploited.

Quote Originally Posted by Riot View Post
True.

Except there are exceptions as the mount system was only introduced a few weeks ago into this game and has not reached steady state in game maturity. In fact what it seems like is a "not so well thought out" system being further corrected. In which case they need to provide a remediation path for players who invested gems to the mounts.

Otherwise it is a throw away investment for the person who spent a lot to get the top mount up and they are then left with no choice but to abandon the money already invested which is not wise for Tynon to do from both marketing and game trust perspective with the players. Bottom line, you don't screw your top customer and need to make it right.
I agree with you. A "transfer" window for mounts similar to the Transfer Heroes feature should happen, where mount xp and stars should be made available for transfer, with the same rules and limitations.