Quote Originally Posted by Andy View Post
I think this is based on your account useage, bit on logging on to a specific server, so if you are still logging on to server 1 you probably will not get the email.
It would make sense to send this to players that have quit before the major update (the one where we got all the new heroes, royal arena, etc.), so ya, it's for people that have quit months ago (have not logged in since, as you mentioned).