if it says that in game then i suggest to contact customer service.
i would start by asking support what the error is listed/stands for and take it from there.
i for example recently had a black bar popping up on the bottom of my flash screen. turns out my orpera+anti virus didnt agree with a link going to googles doubleclick net or whatever its called. it blocked the website and everytime the error showed up i got my black bar. ok now the point where i am getting at is that if it would have given me an in game window with an error message then support would have been able to tell me that i have blocked the integrated spyware...
since you have a message i would start by finding out what the error itself is listed at



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