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Thread: [bug report] loss of coins/credits

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  1. #1

    [bug report] loss of coins/credits

    Name; benji
    Server; Goldenstar of Geb
    Platform; PC
    OS; windows
    Description; when im searching for runes or looking for heros in the tavern I get down to a certain amount of coins/credits ( the amounts are random ) I get a failed to sync box then have to refresh when it loads back up ive lost ex amount of coins/credits. today I lost 5 mil credits and 14 mil coins in 1 refresh
    Summary; im not happy at all bout this its been happening for a month or so now and the amounts im loosing are getting higher and higher please sort this problem for me

  2. #2
    Lightbringer TrueGod's Avatar
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    May 2013
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    You can send a ticket to http://tynon.support.ucool.com and explain to them what is wrong they can help u there.

    Good luck!

  3. #3
    cool thanks

  4. #4
    Lightbringer TrueGod's Avatar
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    Quote Originally Posted by kenna-87_2301090 View Post
    cool thanks
    No prob bud

  5. #5
    You will not be helped there. You will receive a letter explaining that you never really had those coins and credits to begin with. Your client makes mistakes and adds them twice and their server is not subject to the flaws or lag like our clients. When your client and their server show a difference you are forced to refresh and the error is corrected. This makes it appear as though you are being robbed of millions of coins and credits when you are not. If you send them another response saying bull sh*t and tell them to fix their code and stop ripping you off they will send you a two page accounting of the coins coming and going from your account. By the time you get this you will not remember what you did or didn't buy on that day.
    They will be sorry for any inconvenience this causes you. Such as having to spend precious gems on coins because you were saving enough to use your blacksmith in half an hour but their broken code and refreshed robbery made you too broke to do so. They will not be sorry enough to give them back or to fix the code your client uses, which is what loads up when you log in. Good luck with that ticket though.

  6. #6
    Sirius kaisim_2492829's Avatar
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    yes thats what they will answer you, however you can miss out on the spirits in tavern. i thought so too that it adds twice and then takes one off, but if you click fast enough after a card popped for the next time on refresh and you click it away too fast (while its blinking/adding up spirits) it doesnt add double the spirits and deducts you the same amount during spinning. i have confirmed this in the past with screenshots where i was able to hold the same spirit count after popping up 3 purples and golds in a row. all you need is auto and click fast enough.
    to avoid this you can simply wait a couple seconds after popping a hero or like i do click on shuffle anyways but not claim the card if i dont need want/need it.

    as far as coins/runes concern its absolutely right that you most likely lag and not have lost any coins. i couldnt prove it so far but i am suspecting its a small calculations error but so insignificant that you wont notice a difference. the closest i ever came to prove it was when i was stuck at the high keeper after a sync and it took away the last purple i got and added coins. then when i clicked on the rune keeper again it deducted coins, gave me a different purple and re-sync again. i was able to repeat that several times until i clicked on the stone, got some coins and was able to overcome the loop. point is, after it synced it should have the correct amount of coins and i should have been able to just continue or due to a lack of coins not at all.
    i would like to emphasize the insignificance tho, we are talking about 1-2k at the most and not 3m+
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
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    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
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    I choose to lose the way I do so I can get max tickets when I give up the CWF.

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