Lost PW feature not working

[Dawnseeker]

Isnt this the tech support section in the forums? Don't they do any tech support here? I'm suppose to PM somebody that "might" help me. I appreciate you telling me that but...

Is this how a CS is done in this game. Glad i found out before i spent money on it. Well seems i cant change my pw i guess im done thanks for the help.

I just tested the lost password feature and it works fine. Check your spam folder. If you're still having trouble PM with your email address and we'll see about manually sending the password to your account's registered address.

[kmckowan1_8385531]

So that's it? You not going to do anything at all. I tell you i have problems with the game and tell me somebody "might" help me. How about you do your job and help me so i can change my pw.

This is tech support right? I think you should be more helpful.

[Boroeast]

So that's it? You not going to do anything at all. I tell you i have problems with the game and tell me somebody "might" help me. How about you do your job and help me so i can change my pw.

This is tech support right? I think you should be more helpful.

Hey! Calm down, and don't talk to Dawnseeker like this. That's no way to talk to someone who is TRYING to help you.
Send him a private message, and wait for him to answer. This is Technical Support, not Server-Sided Support.

[kmckowan1_8385531]

Sorry i didnt see dawnseekers reply sorry.

I did send you a pm dawnseeker, anything you can do to help me i would really appreciate.

[mark.marcus_9273507]

Admins can't reset your password, you gotta reset it using their "Forgot Password" system

Here's the link for that http://tynon.com/index.php?r=siteIndex/forgotPwd

The "Forgot Password" system IS the problem Boro. I have another acct that I played in the Beta. The system recognizes my email address, But does NOT send the email with a link to correct the problem.

[Boroeast]

The "Forgot Password" system IS the problem Boro. I have another acct that I played in the Beta. The system recognizes my email address, But does NOT send the email with a link to correct the problem.

That's not the problem. Is working fine for me, for Dawn and for many others as well.I can see buddy, no need to put it in red.

[kmckowan1_8385531]

Well everything isnt perfect for everybody is what he is saying. I have the same issue.

[kmckowan1_8385531]

Dawnseeker still waiting for a reply i sent you a message a couple days ago.

[Morgan le Fay]

Dawnseeker still waiting for a reply i sent you a message a couple days ago.

Dawn is a very busy man, not only is he the community manager here, he does the same over in Evony land. He has to liaise with devs from both games then pass the information to us. He doesn't have a great deal of time to reply to each and every single one of us.

However, it doesn't mean he hasn't read your PM and passed on the issue to the relevant people. I completely understand your frustration but I hope this gets sorted for you.

[mark.marcus_9273507]

The messages I sent Dawnseeker on 6/14 & the one I sent on 6/19, are both showing in my outbox as unopened mail.