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Thread: Dave Mata - Are you out there?

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  1. #1
    Forum Moderator Morgan le Fay's Avatar
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    Quote Originally Posted by FlandreScarlet_7896971 View Post
    I'd quit and never look back if she ever had anything to do with the game other then be the female version of herby comments wise.
    And anyone that works for a company and "sneaks" around on their forums without logging in is just plain stupid. people want some sort of communication with the leaders of any team.
    Making a comment like that makes you so much better does it? Wild was just joking and she knows me pretty well that comment would make me chuckle. You Scarlet, tend make negative comments which won't sit well with me Dave or the other mods. I suggest you take that into account in future.

    And now on to a reality check folks. If you want quick answers and account problems solved it's more efficient to a leaf out Riot's book and contact Customer Support personally using in the game tab. Dave has taken on the Community Manager role as well as his previous responsibilities and therefore doesn't have time to answer every little query you guys have.

    If there is an outage, mass problems with various game functions (IE almost everyone not one or two) or aliens have landed in Tynon then I will message Dave to get him here to help you guys out. Pestering a very busy man just because a few forum goers have taken it personally that he hasn't logged into his forum account for a few weeks isn't fair on him and I'm sure you'd agree if you were in the same position. Before the complaints start about 'we're customers....,' that is what CS is there for. They are there to help you guys out as customers. Forums aren't particularly efficient at doing that.

    Forum Moderators are volunteers and are unable to fix in game problems

  2. #2
    Quote Originally Posted by Morgan le Fay View Post
    Then complain to Customer Support. C'mon you guys know this forum isn't able to fix in game issues.
    When I am able to fix in game issues and have a direct line to the devs, you'll be the first to know.
    Quote Originally Posted by Morgan le Fay View Post
    If there is an outage, mass problems with various game functions (IE almost everyone not one or two) or aliens have landed in Tynon then I will message Dave to get him here to help you guys out.
    Cool so now we know

    That was a Joke
    Last edited by Morgan le Fay; 06-16-2014 at 01:08 AM. Reason: Double post

  3. #3
    Lightbringer Boroeast's Avatar
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    Quote Originally Posted by Morgan le Fay View Post
    Making a comment like that makes you so much better does it? Wild was just joking and she knows me pretty well that comment would make me chuckle. You Scarlet, tend make negative comments which won't sit well with me Dave or the other mods. I suggest you take that into account in future.

    And now on to a reality check folks. If you want quick answers and account problems solved it's more efficient to a leaf out Riot's book and contact Customer Support personally using in the game tab. Dave has taken on the Community Manager role as well as his previous responsibilities and therefore doesn't have time to answer every little query you guys have.

    If there is an outage, mass problems with various game functions (IE almost everyone not one or two) or aliens have landed in Tynon then I will message Dave to get him here to help you guys out. Pestering a very busy man just because a few forum goers have taken it personally that he hasn't logged into his forum account for a few weeks isn't fair on him and I'm sure you'd agree if you were in the same position. Before the complaints start about 'we're customers....,' that is what CS is there for. They are there to help you guys out as customers. Forums aren't particularly efficient at doing that.
    I need to agree here... wheres the Thanks button when you need it..
    Boroeast
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    "Better to remain silent and be thought a fool than to speak out and remove all doubt,"

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    Quote Originally Posted by Boroeast View Post
    Come one now (: Is just a game, have fun buddy!
    One of the wisest things said on this forum to date!

  4. #4
    Ironheart Joker's Avatar
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    Quote Originally Posted by Morgan le Fay View Post
    Pestering a very busy man just because a few forum goers have taken it personally that he hasn't logged into his forum account for a few weeks isn't fair on him and I'm sure you'd agree if you were in the same position. Before the complaints start about 'we're customers....,' that is what CS is there for. They are there to help you guys out as customers. Forums aren't particularly efficient at doing that.
    Dawnseeker communicated with us weekly, Since he left we have no idea if anyone has been reading are ideas about the game or not. If the person is too busy for the job I'm sure tynon can find someone else.
    Joker - Europe Servers



    You don't really know GW till you play outside servers 1-10


    Quote Originally Posted by Andy View Post
    Giving a handicam to the players that die in GW will make the smaller guilds more competitive.
    Quote Originally Posted by DrthCaedus View Post
    tokens don't do much anyway.

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