Why not have a designated person in each realm that can monitor it, and if it is needed, they can get the main monitor in to come help assist the situation. I would also say that maybe the monitor should be able to change his chat colour, so that when he is on in official business, the rest of the players know he is real and not a fake claiming to be. We had that issue last night with a real mod on the realm and the people (kids) just being ignorant and very rude to him.