Quote Originally Posted by tomhutton8_8265031 View Post
I appreciate that the banish fail is preprogrammed,
but why should we, as in the realm that I am (or for that matter everybody that plays Tynon)
be forced to lose, a) coins and b)reputation, and be made to upgrade their banish Bosses AGAIN,
because Tynon/uCool cannot maintain a secure and functional business?
Hardware failure, and is what happened, is a fact of life. The developers inability to change the level of the Banish Boss is also a fact of life. Like Forest Gump said '**** happens'. I do not know of any business that has an occasional unplanned outage so it is not realistic to expect Tynon/uCool a system that will never fail. The only way to do that is to have redundant equipment, a back up site that has the same capacity of the primary site, and redundant network connections using different suppliers. The cost of having that would be prohibitive for a game.

Initially Tynon/uCool did not have a good track record because they put code on the game servers that was not fully tested. That has not happened in a while. It is my opinion as a player that they are doing a very good job in running the game. The communications with the players does leave a lot to be desired. The announcements in Facebook were not timely. I also would have expected that they would have made announcements in Twitter.