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Go over to ucool's heroes charge game, go to forums and select any posting by a moderator you see in the last 24 hours, and then send them 2 or 3 emails a day (spam them) asking them to get a support person to fix / reboot (pick your technical phrase) tynon servers - GW bids can not be entered, neither cerberus n or baal banishes can be entered, GW can not be entered, CW stuck on Knockout Round V from December 27, 2018 ...,
Recommend NOT putting ANY complaints about game in your email..., it gives moderators reason to be confused / not do ANYTHING with your email...
The moderators ARE NOT support staff that do anything with ucool software / servers (HW or SW), however their day job includes sending email to ucool support staff describing problems to get a support person to "do" something, if they will do anything about tynon game at this time...
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