its not a charity, they have significant revenue and income from players, marketing and even for generating a database. they are spending money too for running it on staff, hardware, etc and the income is not $0 which is a good thing, otherwise you wouldnt be playing the game
i can only assuming that since we couldnt get on for cerberus that everyone lost their current banish and is dropped down to the previous.
if this happened on wednesday, not as much of a big deal, but thursday of all things, why?! hahaha. so many upgrade lost among other things. yes a compensation would be very nice after all of this.
look at them... all of a sudden they all seem to be lawyers, geeks and what not lol
my first guess was game update but that couldnt be because you usually do that when the servers are busy lol. so my second guess was someone took the money and ranglad it was not the case. i am not so sure about all the other websites that where allegedly down but i was online, had no problems with my t-mobile phone service, my FB was up and running and during the 12 hrs downtime (started somewhere around 1-2 am until 2 pm) i also checked other websites like evony and it appeared that everything ucool related was down, including forums, customer service, evony, etc... . there was chat on the web about a merger with the farmville guys and the servers where taken down because of it on purpose (no idea if thats even remotely true, just what i read).
whatever it was, it was big and i am glad you guys didnt have a data loss.
i as a paying customer however was looking forward for today to do my blacksmith, saved 300m in coins and 500 gems i was planning on spending but that plan went out the door.
i had plans for today and to raise my power significantly and a compensation would be much appreciated.
this is same as evony has been for 5 years nearly BS spent nearly £10k on evony and now VIP 9 on 3 servers on TYNON and dont even get a sorry?
As usual u blame the outage on something other than yourselves! Well its not good enough ive lost countless buffs on both games due to no fault of my own and im supposed to sit here and say "oh its ok i will just spend another ****e load of money and make up for a whole days loss" ????????
Surely with the amount of money u take each minute of the day you can employ somebody to throw up a simple guard against these things? if not try using the £100k my single guild have given you since christmas to do so! if not i will send my 3 month old niece to help you all out sure she cant do a worse job than what you are doing
server 99 still down
Well looks like we are now having to supply the lube, cos Tynon will supply the pineapple,
(if you don't get the reference, we have been right royally F*$%ed up the a@#e again by a pointy object).
12hrs downtime, no cerb, no baal, no GW, and no CW. For those of you lucky enough to actually see and participate, well done.
But hey it Will be balanced by no compensation. HAHAHAHA
p.s yes I did make it thru to the next round![]()
i have no prayer in cw, but missing a whole thorsday is pretty damn big, and still cant log on
Once again, "Ucool" has shown Incredible appreciation to the players that have thru all this, remained faithful."
Almost reminds me of shopping at Wal-mart : " Welcome to Wal-Mart ~ NOW GET YOUR #$*$# and GET OUT!,..... Have a Nice day" XD
" The compensation package consists of, Ucool's offering's of items that have gone on sale", you'd better get them while they Last.
Otherwise, I'm not holding my breath, Not expecting any appreciation from them at this point.
There are things that happen out side of Ucools power. They supply the servers and code but there are many other aspects of the game transmission that they are not in control of. The people who failed to provide that service to Ucool should be reimbursing Ucool for their lost revenues. While they were down we were not buying gems.
I for one am not happy about losing out the reps, coins and credits from Cerberus. I am also very unhappy that others take my arena spot while I sleep and I couldn't get it back in the morning like I usually do so I got a lot less rewards there too. I am very sad about not being able to take advantage of Thors day as well. I will get over it. Ucool I am sure was not happy about the down time either. Stuff happens.