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Thread: Today's downtime.

  1. 06-20-2014, 07:54 PM #51
    TrollsWarrior_4733092
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    "Noone is suddenly going to be able to take your arena rank because of the outage"
    I lost some arena rank because I couldn't get back in to take it back in the two hours before Cerberus.
    For those insisting on a compensation package.... Ucool was not responsible for the outage. An upstream partner was. From that vantage point it would be like Ucool making you pay 100 gems for not playing when you have a power outage that your power company has to repair or an ISP failure that takes a while to fix. If your modem goes out should you have to pay everyone who emailed you and got no response? Grow up. Stuff happens that is out of our control. It happens to us, to companies and it happened to Ucool. They lost a lot of revenue because we couldn't get on to buy gems. Evony players couldn't get on to buy whatever they spend real money on. These lost revenues pay for the servers and programmers so Ucool isn't happy about the issue either.
    As for not getting regular updates I doubt Ucool was getting them either. They probably got an its broke, we are trying to find the problem and fix it now, gonna work as fast as we can so hang on. Poking them and asking "Are we there yet?" over and over is not going to get it fixed any faster. If you don't have any answers coming in you can't give them out.
    I didn't sit on facebook and wait for an update. I did housework, handled business on the internet, googled a great mug cake recipe, showered, went out to get the mail, balanced the checkbook and made a nice tuna casserole that I can pop a bowl of leftovers into the microwave and eat for 3 days lol.
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  2. 06-20-2014, 08:29 PM #52
    kaisim_2492829
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    Quote Originally Posted by Wildflower View Post
    They already did, small ones for Europe this morning.
    wait a minute... europe gets compensation and the rest of the world doesnt? come on now, really?
    Quote Originally Posted by Dawnseeker View Post
    [...]This is likely a case of collective obsessional behavior (i.e. group delusion). This can spread rapidly through any group based on fear and rumors without any objective facts. We've seen it happen numerous times in Tynon already.
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    The forums sure has fallen from grace, turning into a vent-fest, instead of people sharing ideas and techniques.
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  3. 06-20-2014, 08:43 PM #53
    Wildflower
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    Quote Originally Posted by kaisim_2492829 View Post
    wait a minute... europe gets compensation and the rest of the world doesnt? come on now, really?
    *giggles again* I was taking about a smaller banish...

    ~ You are just jealous 'cause the voices only talk to me..~
    ~ There is a crack in everything, that is where the light comes in~
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  4. 06-20-2014, 09:23 PM #54
    g346007_1906957
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    Quote Originally Posted by TrollsWarrior_4733092 View Post
    "Noone is suddenly going to be able to take your arena rank because of the outage"
    I lost some arena rank because I couldn't get back in to take it back in the two hours before Cerberus.
    For those insisting on a compensation package.... Ucool was not responsible for the outage. An upstream partner was. From that vantage point it would be like Ucool making you pay 100 gems for not playing when you have a power outage that your power company has to repair or an ISP failure that takes a while to fix. If your modem goes out should you have to pay everyone who emailed you and got no response? Grow up. Stuff happens that is out of our control. It happens to us, to companies and it happened to Ucool. They lost a lot of revenue because we couldn't get on to buy gems. Evony players couldn't get on to buy whatever they spend real money on. These lost revenues pay for the servers and programmers so Ucool isn't happy about the issue either.
    As for not getting regular updates I doubt Ucool was getting them either. They probably got an its broke, we are trying to find the problem and fix it now, gonna work as fast as we can so hang on. Poking them and asking "Are we there yet?" over and over is not going to get it fixed any faster. If you don't have any answers coming in you can't give them out.
    I didn't sit on facebook and wait for an update. I did housework, handled business on the internet, googled a great mug cake recipe, showered, went out to get the mail, balanced the checkbook and made a nice tuna casserole that I can pop a bowl of leftovers into the microwave and eat for 3 days lol.
    They are never obligated to give us a compensation package. But they spoiled us and it would be nice to have one ^^
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  5. 06-20-2014, 09:39 PM #55
    TrollsWarrior_4733092
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    Quote Originally Posted by g346007_1906957 View Post
    They are never obligated to give us a compensation package. But they spoiled us and it would be nice to have one ^^
    It would be nice to have a fuchsia unicorn mount that eats worthless level one chips and poops gems but sadly I don't see that happening either.
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  6. 06-20-2014, 09:45 PM #56
    Lukifer_7356858
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    i still cant log in this sucks!
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  7. 06-20-2014, 09:47 PM #57
    Lukifer_7356858
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    been almost 36 hours yet i still cant log onto server 99
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  8. 06-20-2014, 09:54 PM #58
    g346007_1906957
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    Quote Originally Posted by TrollsWarrior_4733092 View Post
    It would be nice to have a fuchsia unicorn mount that eats worthless level one chips and poops gems but sadly I don't see that happening either.
    I still want that mount that eats other mounts...
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  9. 06-20-2014, 10:15 PM #59
    Wildflower
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    Quote Originally Posted by Lukifer_7356858 View Post
    been almost 36 hours yet i still cant log onto server 99
    Something is wrong at your end Lukifer.

    ~ You are just jealous 'cause the voices only talk to me..~
    ~ There is a crack in everything, that is where the light comes in~
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  10. 06-20-2014, 10:21 PM #60
    Morgan le Fay
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    Quote Originally Posted by g346007_1906957 View Post
    I still want that mount that eats other mounts...
    Empty your browser cache and check out your flash setting here. http://www.macromedia.com/support/do...manager07.html

    Some simple maintenance normally does the trick.

    Forum Moderators are volunteers and are unable to fix in game problems
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