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Thread: Just guessing

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  1. #1

    Just guessing

    Since it is 9:47 EST and I know there are people in the UK playing that we still don't have a new patch?

  2. #2
    i am guessing that no one in the uk was playing yesterday. don't know if only eurpoe was affected, but we couldn't log in for about 10 hrs

  3. #3
    10:23 in sweden and havnt seen a new patch

  4. #4
    The outage was not due to a new patch. It was an equipment failure beyond Ucools stuff. One of their partners had problems and it took a while to fix. There is a post by Davemata on the forum somewhere about this.

  5. #5
    Forum Moderator Morgan le Fay's Avatar
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    Quote Originally Posted by davemata View Post
    Greetings,
    Earlier we had some connectivity issues with all company services. This was due to a critical hardware fault with a third party partner. During this outage, our servers were operating normally, as was our data center, however for all intents and purposes, our playerbase could not access our products.

    We would like to apologize for this issue, however it was fully beyond our control. We are currently investigating ways to mitigate risk and impact for the future, but have been given assurances from all parties involved that this won't happen again.

    We'd like to take a moment and thank all of you for your amazing patience, and understanding with this issue. We work hard to ensure as much up time as possible, and we're as frustrated as you are over this.

    Thanks for your understanding, and see you on the battlefield.
    D

    Forum Moderators are volunteers and are unable to fix in game problems

  6. #6
    Sorry folks but I started this thread after the outage........

  7. #7
    checking again because it is 10pm est time on Thursday here

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