Have you tried clearing the browser Cache and the Flash Cache? The Flash cache is cleared at http://www.macromedia.com/support/do...manager07.html and then clicking on "Delete all sites". Shut down and restart the browser after doing that. It may not fix your problem but it is worth a try. You may also want to see if your Flash is downlevel. To do that right click anywhere on the game window and select "About Adobe Flash" It will open up a new tab with the info on the level available.

If you still can not log on and you have a laptop try going to a friends house or to place that offers free internet access (in the US Panera Bread and Starbucks do) as see if you can log into the game from there. If you can then the problem is with your internet access.

If that does not work, try logging on from another commuter. If that works then it s something in your computer that is causing the problem.