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While it is unfortunate that these people are doing such a despicable thing there is little that can be done when they create alts to get past the blocking. Have your guild mates send in tickets. You keep sending them as well. Have your guilds host or vice host contact theirs and see if a diplomatic approach will help. Eventually Tynon may do their job and IP block them and delete their account but I would not hold my breath. Enforcing their own rules seems to be low on their to do list.
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