-
Dear Tynon
I am TrollsAvatar on server 111 Fort of Aenea. I am VIP5 and have been playing Tynon since December 13 2013. I had to upgrade my internet service to play. I have spent a lot of real life money I shouldn't have since I am on disability and barely get by month to month.
When I first started playing I noticed players with less power and lower armor and weapons were beating me using Smoulder. No matter how hard I tried I couldn't catch up. Then I asked my guild mates how they got Smoulder with such low power. They said there was a reputation bonus that was about 500,000. I had started just a couple of weeks late.
I struggled to catch up and did everything I could. I noticed everyone seemed to be getting Adamanti and I couldn't. I sent in a support ticket asking for the playing field to be leveled by giving me the reputation bonus. I am playing in a PVP environment with much lower incomes and heroes who are much weaker. I was told no one on our server got that bonus since it opened after the bonuses were given. I knew this was a lie but I could not prove it.
I kept on struggling to catch up. I kept spending money I shouldn't and skipping lunch to do it. I began sleep training my heroes to level up faster, and collect the arena items with the VIP3 benefits. Then you sent out letters to players who created a character and abandoned it. You gave them a package that included 50,000 reputation bonus. I watched the world and realm chats as some of these players came back and collected both the 500,000 bonus and the 50,000 bonus. They went from Private to Major instantly and were well on their way to the next upgrade. They now had the same heroes I did, after months of hard work and sacrifice. I again sent a ticket and this time gave the name of one person I saw getting the bonus. Again I was told no. No one who started after the bonuses were given out would get the bonus.
I continued to struggle trying to catch up. I finally got Adamanti. While I try to get him sainted and starred to the level the others have I am now being beaten by those who have Bloodstorm. I am unable to use the replays because they still have heroes I can't access. I am stuck in a rut and can't seem to get out. Then on the morning of 7/2/14 I got up and began scrolling up through guild chat in WWZ and was slapped in the face with the final insult. Vio-lynn had been given the 500,000 reputation bonus she had asked for. She started in January, well after the bonuses were handed out and had been struggling as well. While I am glad her playing field is a bit more level I am very angry that mine is not.
I am finished struggling. I am finished being lied to. I am not going to spend anymore money. I am going to wait one week and if I am not given that reputation bonus then I will be leaving and not returning. Perhaps if you rewarded the players who stayed and dealt with the server disconnect errors, missing runes, lost coins, inability to log on and paid for things others got free like a white horse, your player base would be more loyal. I was a loyal player who invested a lot of time and money on my heroes but now I am done.
Sincerely TrollsAvatar
This is the letter I sent today after being repeatedly lied to. When I sent the last request I asked to know why her request was granted and mine was denied and I got the response, "she was polite and you are not".
Really? After being lied to over and over how polite should I be?
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules