where to start... about the 50 characters, i see it counting down and then disapear after 50 and i usually just keep on going without a problem.
now about your problems...
first off upgrading your internet service is a bad idea unless it was provided by pirating your neighbors (joke). this is a flash game and the data is ridiculously low compared to what you have on your screen. so, unless it sends you back to dial-up and into a raised a phone bill, i would suggest to cut your internet back down, especially since you are on a tight budget. there is still some free providers like netzero who can definitely provide you cheaper or free. then if you are on such a tight budget i admire you skipping lunches and spending $50 on the vip3 status but dont get the point in spending money and upgrading your internet on a game that you started to play because it was free.

i feel your anger and your passive aggressiveness and understand that catching up can be sometimes hard to do. normally at this point i would just suggest to have started on a new server, but its obviously too late for that. now, i do believe that the first 500k bonus you where talking about was to older accounts that got effected by the first change in the reputation/title system and the second bonus was for accounts that where offline for a longer time to get those accounts (alts?) back into the game by offering a "catching up" package to show how much the game has changed. so when you feel that the same players got compensated twice for doing nothing then you are most likely spot on. even tho the "she was polite and you are not" answer is really hard to believe, its a clear sign that it wasnt stanley the chatbot answering you, so someone actually did take the time to read your complaint and answering it. now its unfortunate that you are leaving out the "being lied to" part and we only get your pre-fixed view of things.
but there is something i do like to point out is that we have a guy in our guild who just started about 3 (maybe 4?) months ago, he is according to himself vip1 from the maria package and and is now less than 100k away from bloodstorm (our guild does provide the 100% reputation bonus) and he seems to be doing just fine.