update your ticket politely asking if they could tell you when it will be fixed. If the ticket is closed or you do not receive a reply to the update, open a new ticket and reference the original ticket. Repeat every week until the problem is fixed.
update your ticket politely asking if they could tell you when it will be fixed. If the ticket is closed or you do not receive a reply to the update, open a new ticket and reference the original ticket. Repeat every week until the problem is fixed.
The opinions expressed on this post are my own as a player, not as a Moderator.
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