Honestly, making assumptions is a rather human behavior, we do it all the time.
Communication is difficult without making them.
Whether an update is coming or not coming;
A positive assumption shows optimism, where a negative assumption might show pessimism,both are assumptions unless we are shown some proof of one or the other.Apparently a message from support saying an update is coming is not enough to count as proof for this community, it seems they have lost faith.
They need to hear it from Dave Mata or an employee from Ucool.
In the end communication is the best way to avert assumptions being made; manage expectations.
