Quote Originally Posted by kaisim_2492829 View Post
you dont get the point. the only reason they asking for a screenshot from the system message is because in most cases there was none. most of the times it was a sync error and "fixed" after a refresh.
if they do give you the gems anyways then its out of their kindness and support for their customers.
Good point: That could have been the reason, a sync error, it did flash in wc though, but I didnt get the card, oh well for me, now i know to get the screen shot, and so does everyone else. That should be the main point of this thread, so screenshot your saints, stars, bank items, etc etc, anything you don't want to lose just for record. Let my mistake of not taking the screenshot serve as a reminder for everyone else to do so.