Quote Originally Posted by Moonshadeaux_3172622 View Post
The point is, Tynon rolled out a game with a massive amount of errors. The point is Tynon has not fixed a lot of these errors. The point is Tynon support is putting the burden of proof on the player instead of owning up to their errors. The point is not everyone may know how to provide screenshots to support. The point is no game is perfect but when errors occur support should support, not force the player to do supports job. The point is paying players have expectations of reasonable compensation for errors that were not their doing. The point is Tynon support is causing a lot of unhappiness among players. The point is that is a bad business practice. Now if you wish to continue with your gibberish please do so. And if gibberish is all you can bring to the table then quit trying to tell me what I get and don't get
I'm gonna go ahead an not disagree with this. Support did help me recently, but it's the first time in...maybe 6 months? that I didn't just get a form letter. Sometimes I'm pretty sure they didn't even read my ticket..just looked at the topic n sent me a form letter. Not trying to rant...they did help me 2x. But I agree that there are some bugs that are obvious and continuous, and it shouldn't be on the players to supply the burden of proof. I do coin a little...this is the most expensive game I've played, ever. For that, I do expect better service not just for me, but for everyone. I don't think that's unfair.