that is strange, i do agree. have you send in a support ticket to tynon? other than the 1st time being him needing to claim rewards before he sails again, i can't think of any explanation. i know it sucks, but the best option would be to notify tynon and trust in them to take care of it if there is indeed an issue. and they do ban players. we had a player being banned on my server when she kept using an exploit.