no need to read the "EULA, TOS, COC," or whatever they are called from every other website but it would have helped to read tynons TOS that you agreed on or at least read the few previous posts where you posted your redundant comments.
also if you would actually care as you say then you should have taken screenshots of them bragging about their alts and reported that to customer service... but you did a great job in dropping the ball on every possible aspect.



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