Ongoing Issue

[rafmeister_5440998]

so what you are saying is that to you the same happened as it has happened to us, with the difference that it took us 1-2 events to take a look at the timer before we click and it is happening to you since over a year at least once a month? so far we all got back and customer service fixed it by reimbursing all of us... and yet you are blaming them for you being too lazy to report it?

Server twelve serves as my test server. I can check to see if ongoing problems get fixed. I gather gems from daily events (5-10 each day), and then test new features as they come out (e.g. casino). It also allows me to track how fast an 'occasional' player can progress by signing in for daily activities and then spending maybe one hour per week playing. This lets me evaluate other aspects of gameplay.

Periodically, I also start heroes on new servers. That lets me see how new players get treated, and if the game still has growth potential. This gets passed on to a few friends.