Quote Originally Posted by Rednaz View Post
Gillian, please make sure you are logged into your account first then try this link

http://tynon.support.ucool.com/


Also please keep in mind this game is new and they haven't ironed out the kinks yet, if you go through paypal you run the risk of having any and every account linked to the email address you signed up with here being temporarily suspended until the issue is resolved. This is not a thread but I'm speaking from experience. Be patient and try contacting them again.
If you charge back is 100% ban, no exceptions.